Privacy Policy

1. Information We Collect

We may collect the following information when you use our Services:

• Personal Information: Name, email address, phone number, business name, and billing information.

• Website & Service Data: Login credentials (if you provide them for your project), hosting information, and content necessary to deliver Services.

• Usage Data: IP address, browser type, device information, and pages visited on our website.

• AI-Generated Data: Information you provide for our AI automation tools (e.g., customer contact lists, social media accounts).

2. How We Use Your Information

We use the information we collect to:

• Deliver website creation, AI automation, and related services.

• Communicate with you about your project or account.

• Process payments and issue invoices.

• Improve and optimize our website and Services.

• Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal information. We may share information with:

• Service Providers: Third-party hosting providers, payment processors, and AI platforms that help us deliver our Services.

• Legal Requirements: Authorities if required by law, legal process, or to protect our rights.

• Business Transfers: In the event of a merger or sale of LunX, your data may be transferred to the new owner.

All third parties are required to keep your data confidential and secure.

4. AI Automation & Data Use

When you use our AI tools, you may provide customer lists, conversation data, or other information. We:

• Use your data only for the purposes of the requested automation or service.

• Do not use your data to train external AI models unless you give explicit permission.

• Securely delete any sensitive data upon request or when no longer required.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to:

• Improve user experience.

• Analyze traffic and website performance.

• Remember your preferences.

You can control cookies through your browser settings.

6. Data Security

We implement appropriate security measures (encryption, access controls, secure servers) to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. You may request deletion of your data at any time.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.

• Correct inaccuracies in your data.

• Request deletion of your data.

• Withdraw consent for certain uses.

To exercise these rights, contact us at [Insert Email].

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Email: customerservice@lunxsites.com